Conceptual Approaches to Managing Interorganisational Business Processes in Industrial Enterprises

This study is dedicated to the systematisation of conceptual approaches to managing inter-organisational business processes (IOBPs) within industrial enterprises. The theoretical analysis conducted confirms the limitations of applying existing coordination models, such as supply chain management, relational management, and transaction cost theory, in isolation. The primary outcome of this work is the development of an integrated conceptual framework that unites three interconnected dimensions: the structural-technological, which implies system compatibility and data standards; the process-organisational, encompassing procedures, responsibility allocation, and key performance indicators (KPIs); and the relational-behavioural, covering trust, shared norms, and conflict resolution places particular emphasis on the dialectical interdependence of these aspects and their critical role in the context of the industrial sector’s specific characteristics, which include capital intensity, lengthy production cycles, and high reliability requirements. Consequently, an imbalance in the development of any single dimension inevitably leads to a reduction in the overall effectiveness of collaboration. The practical significance of this research lies in its assertion that the management of IOBPs must be recognised as a strategic competence, which necessitates the targeted development of network thinking, diagnostic assessment of the balance between coordination aspects, and the implementation of adaptive mechanisms. Promising avenues for further research have been identified, including the development of maturity assessment methodologies for governance, the analysis of benefit distribution within asymmetric partnerships, and the study of the impact of digital platforms.

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