Global trends in driving innovation in public governance through digital technologies and digital government mechanisms

Abstract

   The author analyzes the impact of digital transformation on public institutions in the context of improving the quality of life and supporting the UN Sustainable Development Goals. It seems increasingly clear that there is a need to intensify efforts to bridge the digital divide, improve the quality of data management and mitigate the risks associated with new technologies such as artificial intelligence. While the COVID-19 pandemic has increased the use and highlighted the importance of information and communications technology, it has also revealed the need for an adequate balance between online and offline public service delivery. The author emphasizes that governments should allocate annual funding to facilitate the development of domestic information technological solutions and encourage the procurement and purchase of critical domestic solutions that could enhance their digital capabilities. Integrated technologies should become available as soon as possible, as it is difficult to overestimate their impact on structural changes in the economy, the creation of new industries and enterprises, as well as the development of breakthrough products and services.